Privacy Policy

Last Updated: September 1, 2026

Engage Up ("Engage Up," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase or use The Landscaper Review System (the "Product"), contact us, or otherwise interact with our services.

By using our website or purchasing the Product, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Business name

• Email address

• Phone number

• Billing and transaction information

• Business or website information

• Information provided when requesting support

• Information you submit through forms or other communications

We may also automatically collect certain technical information when you use our website, including:

• IP address

• Browser and device information

• Operating system

• Pages viewed

• Referring pages

• Date and time of visits

• General website usage information

• Cookies and similar technologies

2. How We Use Information

We may use collected information to:

• Process and fulfill purchases

• Provide access to the Product

• Deliver installation and onboarding information

• Provide customer support

• Respond to inquiries

• Communicate about your purchase or account

• Maintain and improve our website and Product

• Monitor security and prevent fraud or abuse

• Analyze website performance

• Comply with applicable legal obligations

We may also send service-related communications necessary to provide the Product.

3. Information Processed Through the Review System

The Landscaper Review System is designed to automate review-request communications for landscaping businesses.

Depending on how the Product is configured, the system may process business customer information such as:

• Customer names

• Customer phone numbers

• Customer email addresses

• Job or appointment information

• Job-completion information

• Review-request status

• Review links

• Responses to communications

If you use the Product to process information belonging to your customers, you are responsible for ensuring that you have the appropriate legal authority, notices, permissions, and consents required to collect and use that information.

4. SMS and Email Communications

The Product may facilitate automated SMS and email communications following completed jobs.

Businesses using the Product are responsible for complying with all laws, regulations, carrier requirements, and applicable platform policies governing commercial SMS and email communications.

This may include obtaining appropriate consent, providing required disclosures, honoring opt-out requests, and maintaining appropriate records.

Engage Up does not provide legal advice regarding SMS, email, privacy, or marketing compliance.

5. Google Business Profile and Third-Party Services

The Product may connect to, interact with, or direct users to third-party services, including:

• Google Business Profile and Google review services

• GoHighLevel (GHL)

• SMS providers

• Email providers

• Payment processors

• Hosting and analytics providers

• Other software or automation services

Third-party services operate independently and may have their own privacy policies, terms, security practices, pricing, and data-processing practices.

Engage Up does not control third-party privacy practices or guarantee the availability or security of third-party platforms.

6. Payment Information

Purchases may be processed through third-party payment processors.

We may receive transaction information such as your name, email address, purchase amount, and transaction status.

Payment-card information may be collected and processed directly by the applicable payment processor rather than being stored by Engage Up.

7. Cookies and Analytics

We may use cookies, pixels, analytics tools, and similar technologies to:

• Operate and secure the website

• Understand website usage

• Improve user experience

• Measure marketing performance

• Detect fraudulent or abusive activity

You may control cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

8. How We Share Information

We may share information with service providers that assist us with:

• Payment processing

• Website hosting

• Email delivery

• SMS delivery

• Customer support

• Analytics

• Security

• Software and automation

• Business administration

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, prevent fraud or abuse, or protect the safety of users or others.

We do not sell personal information as a business practice.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no website, software system, electronic storage system, or internet transmission can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

10. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with applicable legal requirements.

Retention periods may vary depending on the type and purpose of the information.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion, or other applicable rights.

Privacy requests can be sent to: [email protected]

We may need to verify a request before taking action.

12. Children's Privacy

Our website and Product are intended for business use and are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

13. Business Use

The Product is intended strictly for business use.

By purchasing the Product, you confirm that you are acting in a business capacity, whether as an established business or at the beginning of your business journey.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will update the "Last Updated" date.

Your continued use of the website or Product after an updated policy becomes effective constitutes acceptance of the revised policy to the extent permitted by applicable law.

15. Contact Us

For questions regarding this Privacy Policy, please contact:

Engage Up
Email: [email protected]