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Terms & Conditions
Last Updated: September 9, 2026
These Terms & Conditions ("Terms") govern your use of this website and your purchase and use of The Landscaper Review System (the "Product") provided by Engage Up ("Engage Up," "we," "us," or "our").
By purchasing, accessing, or using the Product, you agree to these Terms. If you do not agree, do not purchase or use the Product.
1. The Product
The Landscaper Review System is a pre-built review-request automation system designed for landscaping businesses.
Depending on the Product configuration, included features may include:
Automated SMS review requests
Automated email review requests
Pre-built review-request messaging
Review automation workflows
Google review-link integration
Review-request tracking
Review dashboard and reporting
Installation instructions
Onboarding resources
Product support
Features may depend on your software account, integrations, third-party services, and technical environment.
2. Price and Payment
The Product is offered for a $27 one-time payment, unless a different price is expressly displayed at checkout.
The purchase price covers the Product and included materials described on the applicable sales page.
The Product does not automatically include third-party software subscriptions, platform fees, SMS charges, email charges, phone-number charges, usage fees, or other third-party costs unless expressly stated at checkout.
3. GHL Account and Third-Party Software
The Product may require a compatible GoHighLevel (GHL) account or other third-party software environment.
Unless expressly stated at checkout, the purchase price does not include a separate GHL subscription or other third-party software subscription.
You are responsible for maintaining any required third-party accounts and paying any applicable third-party fees.
Third-party platforms may change their pricing, features, policies, integrations, APIs, or availability at any time.
Engage Up is not responsible for third-party outages, suspensions, account restrictions, pricing changes, or discontinued features.
4. Installation and Delivery
Product access and installation resources may be delivered electronically following purchase.
The Product is designed for straightforward installation and may include step-by-step instructions.
Where installation assistance is offered, we may assist with connecting or configuring the Product in a compatible account.
References to "instant," "minutes," or similar delivery language describe intended access or setup speed and are not a guarantee that every customer's installation will be completed within a specific period.
Actual setup time may depend on account permissions, integrations, software configuration, customer information, and third-party systems.
5. Customer Responsibilities
You are responsible for:
Providing accurate business information
Maintaining access to required software accounts
Providing necessary permissions
Connecting the correct Google Business Profile review link
Configuring the Product appropriately
Reviewing automation before activation
Providing accurate customer information
Using the Product in accordance with applicable laws
Obtaining any required consent or authorization
Complying with applicable SMS, email, privacy, marketing, and consumer-protection requirements
6. SMS and Email Compliance
The Product may send automated SMS and email messages.
You are solely responsible for ensuring that your use of these communications complies with applicable laws, regulations, carrier requirements, and platform policies.
This includes, where applicable:
Obtaining appropriate consent
Providing required disclosures
Honoring opt-out requests
Following applicable messaging-frequency rules
Maintaining appropriate records
Following applicable email marketing requirements
Engage Up does not guarantee that a particular campaign, message, or communication strategy complies with every law applicable to your business or customers.
7. Reviews and Google Policies
The Product is designed to help businesses request customer reviews.
The system does not guarantee that customers will submit reviews or that reviews will be positive.
You agree to use the Product to request genuine and honest customer feedback.
You must not use the Product to:
Create fake reviews
Purchase reviews
Impersonate customers
Submit reviews on behalf of customers
Misrepresent customer experiences
Manipulate ratings
Deceptively suppress legitimate negative feedback
Otherwise violate the policies of Google or another review platform
You are responsible for ensuring that your use of the Product complies with applicable review-platform policies.
8. No Guarantee of Reviews or Business Results
The Product is an automation tool and does not guarantee any particular business outcome.
We do not guarantee:
Any specific number of reviews
Any specific number of 5-star reviews
Higher Google rankings
Higher Google Maps rankings
More leads
More quote requests
More booked jobs
Increased conversion rates
Increased revenue
Increased profits
Results depend on factors outside our control, including customer satisfaction, customer response rates, market conditions, competition, location, business reputation, pricing, service quality, and how the Product is configured and used.
9. Third-Party Platforms
The Product may depend on third-party platforms, including Google, GoHighLevel, SMS providers, email providers, payment processors, hosting providers, and analytics services.
Third-party platforms are independent services.
We are not responsible for:
Third-party outages
Account suspensions
API changes
Policy changes
Pricing changes
Service interruptions
Delivery failures
Changes to third-party features
Third-party account restrictions
10. Intellectual Property
All original Product materials, including workflows, templates, messaging, documentation, graphics, processes, training materials, software configurations, and other proprietary materials provided by Engage Up are owned by or licensed to Engage Up unless otherwise stated.
Your purchase provides a limited right to use the Product for your own legitimate business purposes.
You may not, without written permission:
Resell the Product
Redistribute the Product
Repackage the Product for resale
Copy the Product to create a competing product
Sell or distribute our workflows or templates
Claim our proprietary materials as your own
Provide unauthorized access to third parties
11. Business Use Only
The Product is intended strictly for business use.
By purchasing the Product, you confirm that you are acting in a business capacity, whether as an established business or at the beginning of your business journey.
12. Refund Policy and Guarantee
The Landscaper Review System is backed by a 30-day 100% money-back guarantee.
If you wish to request a refund, contact:
Refund requests should be submitted within 30 days of purchase.
Upon an approved refund, access to the Product and associated materials may be revoked.
Unless required by applicable law, third-party software subscriptions, SMS charges, email charges, platform fees, phone-number fees, and other costs charged by third parties are not included in the Product refund.
13. Support
Product support is available through:
Support may include assistance with Product installation, configuration, and general Product-related questions.
Support does not constitute legal, tax, accounting, or compliance advice.
14. Prohibited Uses
You may not use the Product to:
Violate applicable laws
Send unlawful communications
Send spam or deceptive messages
Create fake or misleading reviews
Manipulate review platforms
Harass customers
Infringe intellectual-property rights
Attempt unauthorized access to systems
Interfere with third-party platforms
Resell or redistribute the Product without authorization
Conduct fraudulent or deceptive activity
We reserve the right to suspend or terminate access where we reasonably believe the Product is being misused.
15. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and Product are provided on an "as is" and "as available" basis.
We do not guarantee that:
The Product will always be available
The Product will operate without errors
The Product will work with every software account or configuration
SMS or email messages will always be delivered
Third-party platforms will remain available
The Product will produce a particular business result
Customers will leave reviews
16. Limitation of Liability
To the maximum extent permitted by applicable law, Engage Up and its owners, officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the website or Product.
This includes loss of revenue, profits, customers, data, business opportunities, or business interruption.
To the maximum extent permitted by law, our total liability relating to your purchase or use of the Product will not exceed the amount you actually paid for the Product giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
17. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Engage Up, its owners, officers, employees, contractors, affiliates, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from:
Your use or misuse of the Product
Your violation of these Terms
Your violation of applicable law
Your communications with customers
Your handling of customer information
Your violation of third-party platform policies
Your infringement of third-party rights
18. Account Security
Where Product access requires an account or login, you are responsible for maintaining the security of your credentials.
You may not share access with unauthorized persons.
You are responsible for activity conducted through your account.
19. Termination
We may suspend or terminate Product access if you materially violate these Terms, misuse the Product, engage in unlawful activity, or attempt to copy, resell, or redistribute the Product without authorization.
Provisions relating to intellectual property, liability, indemnification, and other obligations that should reasonably survive termination will continue to apply.
20. Changes to These Terms
We may update these Terms from time to time.
The updated version will include a revised "Last Updated" date.
Your continued use of the Product after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
21. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain effective to the maximum extent permitted by law.
22. Entire Agreement
These Terms, together with the Privacy Policy, applicable refund terms, and other policies expressly incorporated into the Product, constitute the agreement between you and Engage Up concerning the Product.
23. Contact
For questions regarding these Terms or the Product:
Engage Up
Email: [email protected]